Address
Castle Farm, Unit 4 Castle St, Raglan, Usk NP15 2BT
For businesses of all sizes, we provide structured, proactive IT management through break-fix contracts and managed services, designed to minimize downtime and maximize efficiency. We specialize in scalable solutions that grow with your company, from local Monmouthshire enterprises to international operations. Dive into our commercial offerings:
Managed IT Maintenance:
Regular backups, system health checks, and PC healthcare to prevent issues before they arise, ensuring your team stays productive.
Network and Infrastructure Support:
Comprehensive assistance with wired/wireless networks, internet connectivity, and printer fleet management for seamless office operations.
Advanced Telecoms Integration:
Support for VoIP systems, unified communications, and telecoms hardware to keep your connections crystal clear and reliable.
Cybersecurity and Protection:
Firewall setup, VPN configurations, password management, and managed anti-virus to defend against threats in an increasingly digital landscape.
Hardware and Software Expertise:
Upgrades, repairs (including laptop screens), software installations, fault resolution, and virus removal tailored to business environments.
Custom Solutions for Growth:
From data recovery consultations to scalable cloud services, we handle complex challenges like multi-site VPNs or compliance-driven security.
Our commercial contracts start with customized break-fix agreements, evolving into full managed service packages. Pricing is tailored—contact us for a quote based on your needs, with options for monthly billing and online signup through our business portal. Enjoy priority response times, dedicated account managers, and scalable support that adapts to your evolving demands.
Do you have any question?
Find out how we can support your business IT needs
For homeowners and families, we offer straightforward, reliable support to ensure your devices and home network run smoothly without the hassle. We’re transitioning from ad-hoc assistance to flexible contracted plans, making it easier to budget and access ongoing help. Here’s a deeper look into what we provide:
Hardware Upgrades and Repairs:
From boosting your PC’s performance with RAM or storage upgrades to laptop screen replacements, we handle physical enhancements to extend the life of your devices.
Virus Removal and Security:
Expert detection and elimination of malware, viruses, and threats, plus setup of managed anti-virus solutions to protect your personal data and privacy.
Home Network Support:
Wi-Fi setup, wired connections, internet troubleshooting (excluding ISP faults), printer integration, and basic CCTV inquiries to keep your household online and secure.
General Advice and Tutorials
Friendly phone, email, or remote sessions for tips on using your devices, from basic tutorials to advanced home tech advice.
Data Recovery & Transfer
Safe retrieval of lost or deleted files from healthy drives, plus full data migration when upgrading to a new computer or moving to the cloud.
Remote Access & Family Support
Secure remote help for family members’ devices, plus setup of easy remote access tools so we (or you) can assist loved ones without needing to visit.
Clean-up and Optimization Services:
If your computer is running slow, we perform thorough clean-ups to remove unnecessary files, optimize settings, and restore speed—like giving your tech a fresh start.
Software Installations and Troubleshooting:
Seamless installation of applications, email setups, and fixes for common software glitches, including antivirus, backups, and everyday tools.
Backup and Data Solutions:
Guidance on cloud backups and local storage to safeguard your photos, documents, and memories from loss.
Smart Home Integration
Connecting and configuring smart devices (lights, thermostats, doorbells, speakers) to your network, ensuring secure setup and smooth operation with your existing tech.
Printer & Peripheral Setup
Expert installation, troubleshooting, and wireless configuration for printers, scanners, external drives, monitors, and other home peripherals.
Performance Tune-Ups
Regular health checks, driver updates, start-up optimization, and dust cleaning to keep older devices running faster and more reliably for longer.
Our new contracted residential plans include varying levels of support like yearly servicing, software fixes, virus removal, general help, cloud backups, and managed anti-virus. Sign up online via our secure portal for instant access, with easy direct debit payments and no long-term lock-ins beyond a simple 30-day notice period.